• What is the difference between cleaning and disinfection?

    Cleaning refers to the removal of germs, dirt and impurities from surfaces. This process does not kill germs, but by removing them, they decrease their number and reduce the risk of spreading the infection.

    Disinfection refers to the use of chemicals, such as EPA-registered disinfectants, to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on the surface after cleaning, you can further decrease the risk of spreading the infection.

  • Is this product dangerous?

    Complete microbiological sterilization, without harming humans, animals, or plants. This product is noncorrosive, noncarcinogenic, and does not produce toxic fumes or residue. It is fragrance free, biodegradable, nonflammable, and certified by the Green Clean Institute.

  • Is the product safe around kids and pets?

    Although we ask kids and pets not to be present during treatment this is to ensure the product is applied effectively. The product is safe, non-corrosive, non-irritating to skin and hypoallergenic.

  • How long will this service last?

    This varies for three main reasons: size of property, density of contents in the space and reason for treatment. For example, treating for pathogens takes longer than treating for light odors. For an average sized home (2,000 sq. ft.), it takes under 30 minutes.

  • Is it environmentally friendly?

    The solution breaks down to a simple salt. It contains no ozone harming volatile compounds and produces no chlorinated byproducts or carcinogenic compounds such as trihalomethanes (THM) or haloacetic acids (HAAS).

  • Does this product hurt fabrics and electronics?

    The product is a non-corrosive product safe to use on carpets, fabric, stone, plastic, stainless steel and metals. It is safe on Colorfast Fabrics.

  • How to clean and disinfect hard (non-porous) surfaces?

    If the surfaces are dirty, you should clean them with a detergent or soap and water before disinfecting. For disinfection tasks, most common EPA registered household disinfectants should be effective. There is a list of EPA approved products to combat the virus that causes COVID-19. Follow the manufacturer's instructions for each of the cleaning and disinfection products you use to find out their concentration, method of application and contact time, etc.

  • How to clean and disinfect soft (porous) surfaces?

    For soft (porous) surfaces such as carpeted floors, rugs, and curtains, remove any visible contamination if present and use appropriate cleaners indicated for use on those surfaces. After cleaning: If items are washable, wash them according to the manufacturer's instructions using the maximum allowable water temperature, and then dry them completely. If not, use EPA-approved products to fight the virus that causes COVID-19 that are suitable for porous surfaces.

  • How to clean and disinfect electronic items?

    On electronic items like tablets, touchscreens, keyboards, remote controls and ATMs, remove visible contamination if it exists. Follow the manufacturer's instructions for each of the cleaning and disinfection products you use. Consider using covers that can be cleaned with a damp cloth or wipe for electronics. If you don't have manufacturer's guidelines, consider using alcohol-based wipes or a sprayer that contains at least 70% alcohol to disinfect touch screens. Dry surfaces well to avoid fluid accumulation.

  • How to clean and disinfect bedding, clothing and other laundry items?

    To minimize the possibility of spreading the virus through the air, do not shake dirty clothing. Wash items as appropriate according to manufacturer's instructions. If possible, wash items using the maximum allowable water temperature and dry thoroughly. Clothes that have been in contact with a sick person can be washed with the rest of other people's clothes. Clean and disinfect dirty laundry baskets and other carts used to transport laundry according to the guidelines detailed above for hard surfaces or soft.

  • Where can I use electrostatic disinfection?

    Electrostatic technology can be used in any residential or commercial environment that you currently disinfect or sanitize. Schools and universities, office buildings, stores and restaurants, medical facilities, HOA's and condominiums, etc. can all be treated efficiently in a short period of time.

  • How long does electrostatic disinfection take?

    Electrostatic disinfection is the quickest and most effective disinfection method that guarantees 100% coverage at 360-degrees of applied surfaces. Application time will depend on the size of the areas, number of touch points, and the number of contents/objects being disinfected.

  • How long does the disinfectant last?

    Electrostatic disinfection kills unwanted pathogens including Coronavirus/SARS-CoV-2 from every targeted surface but does not create a protective barrier. As of today, there is no EPA-approved disinfectant that could produce a lasting coating against the novel Coronavirus. Commercial facilities, offices and other high-traffic areas may require electrostatic disinfection more frequently because they are constantly introduced to new groups of people that could potentially elevate the risk of the surfaces to become infected again.

  • Can other people be in the same area when electrostatic disinfecting?

    People are not allowed while the area is being treated.

  • How long after treatment is it safe for people to re-enter the disinfected areas?

    It is recommended to wait 1 hour for the disinfectant solution to dry out completely before reentering serviced areas.

  • Is cleaning required after electrostatic disinfection?

    Cleaning, rinsing or wiping are not required after application.